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Guest Service Representative

Part Time

Sterling Heights

Do you love the idea of combining creativity with guest service in one rewarding role? Do you light up a room with your smile and positive energy? Do you love helping people celebrate special moments? Can you juggle multiple tasks while maintaining attention to detail?

If you're nodding along and feel energized by the idea of crafting joy through both cake artistry and exceptional service, we'd love to meet you!

As a Guest Service Representative at Nothing Bundt Cakes, you're more than just a team member – you're a celebration specialist!

Who We Are

At our family of bakeries, we're dedicated to creating exceptional baked goods and memorable experiences for our communities in Allen Park, Ann Arbor, Grosse Pointe and Sterling Heights. Our multi-site approach allows us to serve diverse neighborhoods while maintaining consistent quality and values. We believe in fostering genuine connections with our guests and team members, creating an environment where everyone feels valued and supported. Our mission is to bring joy to every celebration through handcrafted excellence, and we're looking for a leader who shares this passion across all our locations.

We Believe In

🤝 Servant's Heart - We put others first in everything we do, from supporting our teammates across all locations to ensuring every guest leaves with a perfect product for their celebration.

🏆 Spirit of a Champion - We take pride in our work across every location and help wherever needed, constantly looking for ways to improve our operations and guest experience.

💫 Genuine Connections - We build real relationships with our guests and each other across all sites. We're more than just bakeries – we're a family that celebrates together and creates meaningful relationships in every community we serve.

📣 Open Communication - We believe in transparent, honest dialogue at all levels across all locations. Everyone's voice matters, whether you're at Allen Park, Ann Arbor, or supporting our other locations.

✨ Attention to Detail - We treat every product like it's being made for our own family. From maintaining consistent quality standards to ensuring operations run smoothly across sites, we take pride in the details that make each location special.

😊 Bring the Joy - We believe in spreading happiness across all our communities, whether it's making someone's celebration extra special or bringing positive energy to each location.

⭐ Do the Right Thing - We empower our team to make decisions that put people first, always striving to do what's right across all our operations.

You Are A Perfect Fit If

Creative individuals who love working with people
Those who thrive in a fast-paced, collaborative environment
Customer service professionals interested in cake crafting
Detail-oriented individuals with the ability to multitask effectively
Individuals with the ability to stand for extended periods and capable of lifting up to 25 pounds
Service professionals willing to commit to weekday morning shifts and some weekend shifts

A Day in the Life

Start your day crafting beautiful cake decorations and creating memorable experiences for guests. Throughout your shift, you'll:

Create memorable experiences for every guest who walks through our door
Help customers choose the perfect cake and celebration add-ons
Process orders efficiently while maintaining our high service standards
Create stunning cake presentations and gift packages
Keep our bakery looking beautiful and inviting
Work with an amazing team to bring joy to our community

The best part? Every day brings new celebrations and chances to make someone's day special!

We Will Teach You

Cake crafting and decoration techniques
Our "Sweet Steps of Service" approach
All about our delicious cake flavors and sizes
Point-of-sale system operation
Visual merchandising techniques
Celebration solution expertise

Why Join Nothing Bundt Cakes?

Be a Part of a Fun, Team-Oriented Environment where we celebrate our successes and help each other out.
Learn and Grow: This role is a great entry point into the world of baking, with room for growth within our team.
Flexible & Consistent Scheduling to balance your work with life’s other priorities.
Employee Discounts on our delicious cakes.
Competitive Hourly Rate

Benefits

Employee discounts
Free uniforms
Training and Development
Compensation: $14.00 - $15.00 per hour

Ready To Join Our Team?

Click "Apply Now" to start your journey with Nothing Bundt Cakes! We review applications daily and respond quickly to promising candidates.

Nothing Bundt Cakes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.